Is there any way to contact Symantec to change my email address? I renewed my Norton Anti-Virus today but didn't get a conformation message. I realized I didn't change my address with them when we got a new email system last year. I can't find anything on the website that covers this. It's not a very friendly website for those of us who are just mildly computer literate. Thanks.

Hi Cindycat,
Click HERE fill in fields 1 and 2 click continue, on the next page click I need help with subscriptions, fill in the required fields on this page (using your new email address in the 3rd and 4th box) and in the Comments box explain that you have changed your email address from (insert your old email address) to the one above and you would like them to update their files accordingly. (or words to that effect) then click submit your question.
That should do it.

This message has been edited. Last edited by: DorianGreyed,

Thanks. I could never get to that screen to fill in my info...I was being too honest. I have an old version and they don't support it on-line anymore. The link you gave me gave me a menu that included only the latest versions - so I just lied and said I have 2003. I sent them the messageand have already received an automated reply with a tracking number. Thanks again. C

quote:

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Originally posted by redder:
Hi Cindycat,
Click http://www.symantec.com/techsupp/subscribe/sub_contact.html fill in fields 1 and 2 click continue, on the next page click I need help with subscriptions, fill in the required fields on this page (using your new email address in the 3rd and 4th box) and in the Comments box explain that you have changed your email address from (insert your old email address) to the one above and you would like them to update their files accordingly. (or words to that effect) then click submit your question.
That should do it.
http://www.willrich.supanet.com/stpats/4.gif

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Then time to upgrade! I don't know what the updated features of Norton System Works 2003 are U can get it here for only $13.39 CD only! But the help files in the program are plenty!
The promocode i used was (PRICEWATCH) without the () of course!

http://www.jcssoftware.com/index.asp?c=1&p=desc&id=2476&uid=

ivnj

To Invj:

I booted up your URL Re: to Norton SystemWorks 2003.

In the windows that booted up I found that the price for SystemWorks 2003 was $34.95, with
S & H it came to $41.60,just what I paid for it. Where did your get the figure $13.39?

To All:

YES, it is a great Program, Anyone who buys it will be well satisfied. I am.

It says Sale Price $34.95! Right next to that to the left it says (Add To Cart) and to the immediate left of that it says (Enter Promo Code) Click on (Enter Promo Code) and type in (pricewatch) in all lower case with out te ( ) of course! Hit enter or returm on your Keyboard! The new prie will say $13.39 plus shipping of course!

ivnj

ivnj,
Thanks for that link, just placed my order!

chris