Thanks Dixie.I could read that file It was an Acrobat File,
From the gist of it it says" clear the cache"
Whoever wrote this must have used an Old AOL version (5 or 6?) or guessing, because the route is normally done a different way
I'd do it this way using AOL9, Aol8 is almost the same route, so things are in similar places
Click on the Aol Icon and select System Information>Utilities tab
Check that the 2 boxes with numbers are not the same size. The upper box is whats stored in the cache. The lower one is the cache limit
To clear the top box there is a button under these windows Normally it flushes itself but if it gets too large then the browser locks up
meaning you have to reset the computer
The size for the lower box is determined by the cache size set in Internet Explorer Options
which is set at about the 2nd or 3rd notch in from the left on the slide bar
Any more or less I find can cause some probs. So I found this sweet spot that is ideal for most computers.

The questioner did not say which Version of AOL she was using? If it is 9 there is a "Quick restore button" that will reset the settings to default without visiting Internet Explorer. That is at the bottom of the same page
