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Diamond
Enthusiast

Posted
I am trying to e-mail a colleague in Chile, but it bounces back with this error message:

The reason for the problem:
5.1.0 - Unknown address error 553-"sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)"

How do I fix this?
 
Posts: 8299 | Location: On Vacation | Registered: 06-06-02Reply With QuoteReport This Post
Diamond
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of the Year, 2006 & 2009

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This part of the rejection message, "sorry, that domain isn't in my list of allowed rcpthosts..."

Means that the service that you're using to send (your email provider) has a block on it for some reason. It could be a political thing within the Chilean government or more likely an attempt to block spam messages.

Work-arounds...
If you using a hotmail account, try setting up and using a GMail or Yahoo Mail account.

If you're using a standard ISP, you can contact your ISP technical support and request assistance with getting their domain name off the blocked list.

I hope something here will help.
Dwight
 
Posts: 4452 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteReport This Post
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