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Picture of Sarah51
Posted
Every time I hit the "Send and Recieve" button on my e-mail toolbar, this error message comes up:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.intelos.net', Server: 'mail.intelos.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Does anyone know what this means? I can't check or send e-mail, because this comes up every time. I have Outlook Express 6.
 
Posts: 408 | Location: VA, USA | Registered: 06-11-02Reply With QuoteEdit or Delete MessageReport This Post
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Your problem appears to be in your email settings, assuming you are with NTELOS.net

Open Outlook Express
Go to Tools | Accounts
Click the Mail tab
Highlight your intelos account
Click Properties
Click the ServerTab

POP3 mail server will be mail.ntelos.net
SMTP mail server will be mail.ntelos.net

Note NO i in intelos

Click Apply then Ok

Now try to send/recieve
 
Posts: 306 | Location: UK | Registered: 04-07-04Reply With QuoteEdit or Delete MessageReport This Post
Picture of Sarah51
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Thanks for trying, putasolutions, but that didn't fix it. Now it's saying:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.ntelos.net', Server: 'mail.ntelos.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Any other ideas?
Thanks.
 
Posts: 408 | Location: VA, USA | Registered: 06-11-02Reply With QuoteEdit or Delete MessageReport This Post
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Are you with ntelos as your email provider?
 
Posts: 306 | Location: UK | Registered: 04-07-04Reply With QuoteEdit or Delete MessageReport This Post
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Sarah51,
It might be a good idea to remove that particular email account from Outlook Express, and then enter it again with the settings putasolutions suggested. I too am with Ntelos in Virginia, namely a small town called Wytheville, Va. I have had similar problems before, and re-entering the email account sometimes solves the problem. Hope this helps.

chris
 
Posts: 822 | Location: Wytheville, va. USA | Registered: 09-03-02Reply With QuoteEdit or Delete MessageReport This Post
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That error indicates that a persistant connection has been left open between your e-mail client and the server. You will need to wait for the connection to terminate.

A possible solution is, to follow the instructions given to you - which will in turn create a new cID - which will force the other persistant connection to close. It's really a matter of choice.
 
Posts: 195 | Location: Illinois | Registered: 06-05-04Reply With QuoteEdit or Delete MessageReport This Post
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One other thing to check, if you have a firewall installed, that you set the firewall to allow the computer to act as a server, ie allow two way connection for msimn.exe
 
Posts: 306 | Location: UK | Registered: 04-07-04Reply With QuoteEdit or Delete MessageReport This Post
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