Click here for AnswerPool.com Home page


Google

    AnswerPool.com  Hop To Forum Categories  Computers  Hop To Forums  E-mail Issues    no photos come through in outlook express

Moderators: Dwight
Go
Post
Find
Notify
Tools
Reply
  
  Login/Join 
Lyn
Posted
I've recently had some work done on my computer, so alot of things aren't running the same as they use to. I have been sent pictures in emails that won't open. I keep getting a message that says "File does not have a program associated with it for performing this action. Create an association in Folder's options cortrol panel." I've read though folder's options, but can't figure out what needs to change. Any suggestions?
 
Posts: 14 | Location: Campbell River, BC., Canada | Registered: 06-12-03Reply With QuoteEdit or Delete MessageReport This Post
Diamond
Enthusiast
Enthusiast
of the Year

Picture of Dwight
Posted Hide Post
"I have been sent pictures in emails that won't open".

Can you open the file attachment at all? Have you tried saving the file to your computer, then opening it? Right click on the Attachment, and choose "Save As". Save the file to some convenient location, like your Desktop.

One way to open the file is to first open the program you wish to use to view the file, then click the program's "File/Open" menu and open the file. Be sure the "Files of type" box is set to the proper file type. If you're not sure, use the "All Files" file filter setting.

"Create an association..." Sounds like you know what file associations are. In order for a file type to automatically open in a specific program, that file type must be "associated" with the program. If you don't have the right program on your computer, the file won't open because there is no associated program installed. Often, you can use a different program to open the file. More about file associations

For photos, I suggest the free graphic program "Irfanview". It opens a wide variety of image and audio file types and can be downloaded from http://www.irfanview.com

During the Irfanview installation you will be asked if you wish to create any file associations. You should look at the list and check the attached photo's file extension to create an association with that image file type. If you wish, you can later change or remove the association in the Irfanview Options/Set file associations menu.

If you cannot open or save the file attachment at all, it may be due to the Security settings within Outlook Express. Click Tools/Options/Security tab. Uncheck the option to "Do not allow attachments to be saved or opened that could potentially contain a virus."

If your computer had the Internet Explorer reinstalled during the recent work, then Outlook Express would have reverted to its default settings concerning security. Disallowing file attachments is the default setting for O.E.

I hope this will be helpful!

Dwight
 
Posts: 4343 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Lyn
Posted Hide Post
Thanks for the info Dwight. I am able to "save as" the pictures to another location and they open ok. However, I still can't figure out why the pictures don't show in the email like they did before.
 
Posts: 14 | Location: Campbell River, BC., Canada | Registered: 06-12-03Reply With QuoteEdit or Delete MessageReport This Post
Diamond
Enthusiast
Enthusiast
of the Year

Picture of Dwight
Posted Hide Post
Check your Outlook Express for a "Text Only" setting. Look in the Tools/Options/Read tab. If you see the option "Read all messages in plain text" checked, you would not see the images within the message. If it is checked, click it to uncheck it.

You can test your email by sending yourself a picture inserted within an email message.

I hope this will help!

Dwight
 
Posts: 4343 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
 Previous Topic | Next Topic powered by eve community  
 

    AnswerPool.com  Hop To Forum Categories  Computers  Hop To Forums  E-mail Issues    no photos come through in outlook express

© 2002-2008 AnswerPool.com



Visit DiscussionPool.com!