Something strange happenned today. I was checking our messages and all downloaded but the one I needed came up fine except that there was a thing at the top that said "OE removed access to the following unsafe attachments in your mail" This was a very important email we have been expecting. In order to read it I finally had to send it to my Yahoo account. I have never seen anything like this. I believe the ext was .pdf. Does that sound right??
Thank you
N2

.pdf is a "Portable Document Format". It is meant to be open in Acrobat Reader, a free downloadable program from http://www.adobe.com

You can click "Tool" then "Options" in your Outlook Express. Then click "Security" and set the level from "Restricted" to "Internet". That should allow you to see the attachments. Of course, be very careful about viruses. I encourage you to scan each one before opening with an up-to-date anti-virus program.

Dwight

[This message was edited by Dwight on 12-31-02 at 03:10 AM.]

Howdy:

Dwight had it part right.. You also have to uncheck the "Do Not Allow Attachments, etc" .. Apply and okay out.

This is the most important step.

Murray

I completely overlooked the "Do not allow..." check. Thanks Murray S. for recovering my fumble!

Dwight

Dwight:

No problem.. at least you got them looking in the right area to begin with.

Murray

Thanks guys worked like a charm. Should I just leave my settings like this at all times. And Dwight. Does norton not check all attachments automatically??

If the Norton is set to check incoming email, it will check all attachments as they arrive. Actually, it is not critical to have that option checked, because when you try to open the attached file, it would warn you if a virus were detected. I would recommend having email checker "on" just as an extra precaution.

As for leaving the Outlook Express settings as they are, that is what I do. There is a small added risk of virus infection, but an up-to-date anti-virus program like your Norton reduces that.

As always, use great caution when opening an attachment. If any doubt at all exists, I suggest just deleting the attached file, or contacting the sender and verifying that they did indeed send the attached file.

Dwight