Hi all. I'm at a friend's house right now and she has Incredimail but it is not the default mail handler. She prefers OE and has that set as default.

Problem is...some messages still automatically come in to Incredimail, not OE.

Anyone know anything about this?

Thanks from Ruth

Is the Incredimail set to not remove mail from the server? If it is not set to leave a copy of the message on the server, when mail is downloaded into Incredimail, it cannot be later downloaded into Outlook Express.

If it is set so that mail received through Incredimail is not removed from the mail server, she should be able to receive it through her Outlook Express later.

I don't know where this setting would be in Incredimail, but in Outlook Express, it is in:

Tools/Accounts/Mail tab/Properties/Advanced tab

At the bottom of the window, check the "Leave a copy of messages on server" option.

I would guess the setting would be somewhat similar in Incredimail.

I hope this is of some help!

Dwight

quote:

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Originally posted by Dwight:
Is the Incredimail set to not remove mail from the server? If it is not set to leave a copy of the message on the server, when mail is downloaded into Incredimail, it cannot be later downloaded into Outlook Express.

If it is set so that mail received through Incredimail is not removed from the mail server, she should be able to receive it through her Outlook Express later.

I don't know where this setting would be in Incredimail, but in Outlook Express, it is in:

Tools/Accounts/Mail tab/Properties/Advanced tab

At the bottom of the window, check the "Leave a copy of messages on server" option.

I would guess the setting would be somewhat similar in Incredimail.

I hope this is of some help!

Dwight

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To Dwight:

I tried your answer to Outlook Express. Under 'Properties' I did NOT find an Advanced tab!

Hmmmm, I have an "advanced"
tab... you must have one
donald!

Hi again.

After I posted this question, the answer quickly became apparent.

Incredimail, like so many other programs, puts itself in the Startup folder ad soon as you download it, so it constantly runs in the background. A few moments after posting the question, a message arrived and of course, Incredimail picked it up and announced it. (It was set to check for new mail every minute.)

Ah-hah. (One of those things that was so obvious it went right past me at first.)

All we had to do is take go into the System Configuration Utility (Start > Run > msconfig > Startup) and uncheck it in the Startup tab.

Now she can use Incredimail if she wants, but Outlook Express handles her email, which is what she wanted.

And I too, have an Advanced tab.

Thanks for the follow-up MuchWyza. Here is an image of the Advanced tab I was referring to:


I hope that helps, donaldekliros.

Dwight

Dwight:

Sorry to say but my Properties windows shows the following:

General/Server/Connection/Security

and that's all.

That is very strange. I would guess the program has lost some elements. If I recall correctly, you've mentioned frequent problems with the Outlook Program.

Have you tried reinstalling it?

Dwight

Dwight:

I reinstalled Outlook Express as mentioned in your answer to 'babythrower' under Computer Resources.

I even did the routine for repairing Ie6setup as mentioned in your answer to 'babythrower' regards to her problem with Outlook Express.

Neither item changed my 'Properties' under Outlook Express. That is, there still is NO 'Advanced' tab.

[This message was edited by donaldekliros on 09-07-03 at 08:22 PM.]

Well, as stated above, that is very strange. I don't know why that would be happening. Does the program run correctly, except for this missing tab?

If I remember correctly, your mail is from MSN. Do you have any other mail accounts that you're using the Outlook Express program to handle?

Maybe TomGL2 or someone else will have some ideas on this. It might be best to make a new post with "Outlook Express missing Advanced tab" as the subject.

Dwight

Donald, I'm not aware of a setting which removes the Advanced tab. If one exists, it would likely be in the Registry key

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Outlook Express]

My OE 5.5 has the following items in that locations --

Disable Hotmail
HTTP Mail Enabled
InstallRoot
Media
MediaVer

Items other than these bear closer scrutiny. To temporarily disable a value, right-click the it and click Rename, insert a period at the start of the name, then press Enter. Close and reopen OE to see if the tab is restored.

To Dwight:

No, it does not run correctly all the time.

When it does not work I type in the address line 'Hotmail' & then I press Enter.

No, I do not have any other mail accounts that I use the Outlook Express program to handle.

To TomGL2:

I have the same information in my Outlook Express 6.0 that you have in your Outlook Express 5.5.

In addition I have the following items under the Outlook Express line:

Outlook Express
5.0
Import
Inetcomm
OLUnload
Outlook NewsReader
Version Info

Now, I do not understand why my program says Version 5.0 when I have Version 6.0.

In addition, I do not understand why, under Outlook Express, the default is set as:

[value not set]

Obviously this is part of my problem, and I do not have any idea as to how to rectify it.

[This message was edited by donaldekliros on 09-09-03 at 08:52 AM.]

I'm running Windows 98 (First Edition) and Internet Explorer 6.0.2800.1106 and Outlook Express 6.00.2800.1123

These are setting I see:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Outlook Express

Default value: (value not set)
Disable Hotmail: 0x00000002(2)
HTTP Mail Enabled: 0x00000001(1)
InstallRoot: C:\Program Files\Outlook Express
Media: "Web"
MediaVer: 6,0,2800,1106

Folder 5.0 lists two folders:
Default Settings
Required Settings

Under Version Info:

default: (value not set)
Current: 6,0,2800,1106
Previous: 5,50,4807,1700

I hope this is of some help!

Dwight