I don't usually post in the computer forum because I am not that computer literate, but I think this may be of interest to members confronted by similar situations.

I received a flyer/brochure in the mail from Comcast a couple of months ago. I was a customer of Comcast cable for TV, but my internet service and telephone were with Verizon. This offer was for Comcast to furnish a combination of TV, Internet, and Telephone services , including an assortment of Premium TV channels for $129.95 per month in exchange for a 2year commitment which included a $150.00 Penalty for discontinuing the service before the 2 year agreement expired.

The first months bill was for $159.52, but since the $29.95 for original installation was understood and no other charges were included, I did not object. The second bill arrived one month later, however and it was in the amount of $150.71, a difference of $20.72 from the advertised price of $129.95. A rental fee for equipment of $3.00 was understandable, but a Reg Regulatory Fee of $11.79 was only eplained by what it was NOT! It is not a tax, but upon inquiry to Comcast was told that it is a required and ongoing charge. I don't think it is ethical or defensible for a national corporation to advertise a package at $129.95 per month and then charge $150.71 - a difference of $20.22/mo for a total of $485.28 over the 2 year commitment. I have turned the matter over to the Attorney General's Consumer Affairs Division, but haven't yet heard back. In the meantime, if your ISP provider offers you any attractive sounding package, READ THE FINE PRINT - even if you need a microscope.

This is actually a VERY COMMON practice. AT&T in my area charges a variety of "cost recovery fees" on their services. They clearly state that they are not taxes, but they cannot be removed without cancelling service.

Some people have been successful at lowering cable rates by threatening to terminate service. (I know a few that call to "cancel" every three months to keep their $99 triple package) Since you're on a contract plan, the tactic may not be as effective.

Always read a contract BEFORE you sign it.