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Diamond Enthusiast

Picture of donaldekliros
Posted
I keep getting Error Messages from Outlook Express. They are:

OX8007274d
Ox800CCCOD
OX80072af9

The Ox800CCCOD error messages reads as follows:

The host STMP email.msn.com could not be found. Please verify that you have entered the server name correctly. Account 'POP3.email.msn.com', server STMP.email.com'. Protocol:SMTP, Port 25. Secure[SSL.];No Socket Error 11004. Error Code Ox800CCCOD

How do I rectify this Error Message to get the E-mail to work?

What does the other two Error Messages mean?

**For your own safety, please do not post email addresses in open forums. Registered members can view your email address in your profile, if you wish to provide it.

This message has been edited. Last edited by: Karrow,
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond
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quote:
'POP3.email.msn.com'
Is there anything in the Outbox? If so, try removing all item in the outbox (drag them to the Drafts folder, for instance) then open the Drafts folder and open each message and try sending the message again.

If that doesn't work, give take a look at this Microsoft Knowledge Base article: kb274456
Dwight
 
Posts: 4347 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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Posted Hide Post
quote:
Originally posted by Dwight:
quote:
'POP3.email.msn.com'
Is there anything in the Outbox? If so, try removing all item in the outbox (drag them to the Draffolder, for instance) then open the Drafts
folder and open each message and try sending the message again.

Dwight:
I did this. Still nione of the E-Mails could be sent.

If that doesn't work, give take a look at this Microsoft Knowledge Base article:
kb274456

Dwight


I also did this. All it did was change the Error Message to:

Ox800CCCOF

**For your own safety, please do not post email addresses in open forums. Registered members can view your email address in your profile, if you wish to provide it.

This message has been edited. Last edited by: Karrow,
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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quote:
I also did this. All it did was change the Error Message to:

Ox800CCCOF

Don
Here is an answer and a possible fix

http://uk.answers.yahoo.com/question/index?qid=20070219011822AAITXoZ
But if you have no Norton Software we shall have to keep looking?
quote:
This problem usually happens if you are running either NORTON ANTIVIRUS or NORTON INTERNET SECURITY

NOTE The same code also comes up on Yahoomail (for the same reason) Confused
 
Posts: 13522 | Location: 6 miles west of Wigan UK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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quote:
Originally posted by bedstor:
quote:
I also did this. All it did was change the Error Message to:

Ox800CCCOF

Don
Here is an answer and a possible fix

http://uk.answers.yahoo.com/question/index?qid=20070219011822AAITXoZ
But if you have no Norton Software we shall have to keep looking?
quote:
This problem usually happens if you are running either NORTON ANTIVIRUS or NORTON INTERNET SECURITY


Bedstor:

I have NO Norton Programs of any kind.

MY copy of OLEXP: Outlook Express Error Codes says that Ox800CCCOF is an Error type that says the Connection has been Dropped with a Description that says that the Connection is Closed. It does not say anything about Norton Programs being involved.

NOTE The same code also comes up on Yahoomail (for the same reason) Confused
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
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Are you able to receive mail? Is the problem confined to sending mail?

If that is the case, what are the send properties (SMTP) in the account properties?

Has MSN changed it's SMTP requirements? I know that many of the ISP's have required the use of a SMTP (or send) login. Usually that login is the same as the receive username/password combination.

Has MSN changed it's POP3 setup? I know for instance that Yahoo mail now charges a fee for POP3 mail but still provides HTTP mail for free.

I suggest you try the MSN mail account via the Webmail and verify the account.

If you're able to receive mail, we can narrow the diagnosis to the SMTP setup and the username/password for the send properties.
Dwight
 
Posts: 4347 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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Dwight:

1.) I can not Send or Receive E-Mail.

2.) The properties of both are:

POP3.email.msn.com
STMP.email.msn.com

3.) I do not know if MSN has changed it's SMTP
requirements.

4.) I do the POP3 & SMTP setup as the Wizard tells me. It tells me when I have finished that everything is OK. However, when I go to use
E-Mail, it fails to Send or Receive.
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
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OK, what AntiVirus and Firewall are you using? Have you tried disabling both of these and trying to connect with the MSN mail server?
Dwight
 
Posts: 4347 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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quote:
Originally posted by Dwight:
OK, what AntiVirus and Firewall are you using?

I have AVG AntiVirus

I have Zone Alarm Firewall.

Have you tried disabling both of these and trying to connect with the MSN mail server?
Dwight


I do not know that there is a way to disable the AVG AntiVirus.
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond
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Look at the lower right corner of the screen near the time display. Right click on the AVG icon and choose "Quit AVG Control Center". Then with both the firewall and the AVG disabled, try your email. If it works, then we'll know that one of these two items is the cause of the problem. Restore them one at a time to figure out which one is the reason the mail server cannot be accessed.
Dwight
 
Posts: 4347 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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quote:
I have AVG AntiVirus

And I have an Idea this is the root of the Issue
It has an Email checker which is "ON" BY default and do you see what I think is happening?...a conflict

To disable this (and another program can take care of the scans) DO this
Right click on the square AVG icon and select
Launch AVG Control Center(Its the item in Bold lettering, top of the list)

Got that now you Land on the Security status Page And in the window every item will Have a Green/white Tick against it to denote its working properly Yes?
Very bottom of the List is the Email scanner
And if you click on that line, the same Item appears below the window...Still with us?
There is a Button marked Properties in that window Press it
New window opens and all I want you to do here is click the "Disable Plug in" button then OK

when you return to the othe page ther is a red white Exclamation mark showing and a Nag message
To reactivate there is a new activate button on the Landing page

Now is the error message gone?
PS Have you updated AVG or not lately? The latest free version is Version 7.5 Can force the Update by clicking on the Updates button on the Landing page (left side)

Do this before attempting to disable the Email scanner ...The message could be also due to a glitch in an Update?
 
Posts: 13522 | Location: 6 miles west of Wigan UK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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Dwight & Bedstor:

I have both Zone Alarm & AVG Disabled.

I tryed sending E-mail & I STILL get an Error Code that says:

That the message could not be sent because the server rejected the Senders e-mail address, i.e.

my screen name AT msn.com

Error Code Ox800CCC78 says that the SMTP rejected the Sender with a Description that says:

Unknown Sender. This is caused by having an incorrect e-mail address in the Reply-To field.

My e-mail address has always been:

my screen name AT msn.com

since 1985

Edited to remove visible e-mail address

This message has been edited. Last edited by: DorianGreyed,
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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I think they may have a Block on your address Don And you are not at fault

To Confirm My suspicions Send a "Test" Email to yourself If it arrives then its the recipients computer that Needs a tweak Not Yours Smile

If Images or attachments are always included,they can be rejected by the recievers by their settings (and you may see a "Bounce"?) So Be aware of this too
My AOL Account is set up in this manner But I do see the Post with the option of activating the Links..Only Gets Bounced and/or Autodeleted if it matches the Blocked list or the Filter list
 
Posts: 13522 | Location: 6 miles west of Wigan UK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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Bedstor:

Who is the 'They' that you are referring to.

I have been trying to send myself an e-mail. No Luck.
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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"They "= those who get the Mail Don


And you? Cannot send to yourself Thats Bad news Frown
MUST be a firewall block ? I have No info on how your Zone Alarm firewall security can be relaxed or B) How the email is allowed through the barrier
 
Posts: 13522 | Location: 6 miles west of Wigan UK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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Does anyone else have any idea why I can not get E-Mail to work.

The last Error report I received indicates the following:

The message could not be sent because the server rejested the member's e-mail address. The sender's address was 'donaldekliros@msn.com'. Subject Transmission' Account "Microsoft Mail Server'. Server 'SMTP.email.msn.com' Ptrotocol:SMTP. Server Response "550.5.7.3 Requested action aborted: User not authenticated". Port 25. Secure(SSL): No server Error: 550. Error
Number 0x800CCC78.

Why would the server reject my e-mail address?

This problem has been with me OFF and ON since 2004 when I purchased my computer.
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
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I found this by googling smtp:email.msn.com:

microsoft.office.com

Don't know if you're using Outlook 2000, but read under that topic on the page I linked. Especially the Note:

Incoming mail (Pop3) Outgoing mail (SMTP)
pop3.email.msn.com smtp.email.msn.com

Note If you gain access to MSN through a third-party Internet service provider (ISP) or local area network (LAN), and MSN is not working, type secure.smtp.email.msn.com in the Outgoing Mail (SMTP) box.

Hope that helps in your settings Wink
 
Posts: 1031 | Location: Greater Cincinnati Area | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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The clue to solving this mystery is on this Microsoft Help page Don...
http://office.microsoft.com/en-us/outlook/HA011128331033.aspx
quote:
"The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was ''. Subject '', Account: '', Server: '', Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79.
The exact error message might vary, depending on your Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.). Some ISPs might not return an error message when they detect outgoing messages as unsolicited commercial e-mail. In such cases, your message might appear to be sent normally — it leaves the Outlook Outbox and appears in Sent Items — but it is never actually delivered to the recipient.Your message was rejected because the SMTP (outgoing) e-mail server did not recognize you as an authorized user.

My interpretation is it is a Security setting/s in either/and your firewall or Intenet Explorer security or SSL settings (perhaps they are not running at default?) Can "1 click" to reset all these Wink

Red face time Red Face I clean forgot about how the Installed Outlook Express used your Internet Explorer settings to run as opposed to the external versions (live mail ,hotmail ect) which are reliant on the Webserver setting (and the user security controls are simplified)
And in your case your setting level is not within the webservers "Safe to let through" level hence the error messages
Basically its what is known as a "Conflict" in Webuser terminology Frown
In other words a Real Pain to sort out Don ! Mad
 
Posts: 13522 | Location: 6 miles west of Wigan UK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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[QUOTE]Originally posted by soaringhorse:
I found this by googling smtp:email.msn.com:

microsoft.office.com

Don't know if you're using Outlook 2000, but read under that topic on the page I linked.

I use Windows XP.

Incoming mail (Pop3) Outgoing mail (SMTP)
pop3.email.msn.com smtp.email.msn.com

Note If you gain access to MSN through a third-party Internet service provider (ISP) or local area network (LAN), and MSN is not working, type secure.smtp.email.msn.com in the Outgoing Mail (SMTP) box.

I already have the Secure feature in the SMTP file. Thanks anyway. It has not helped any.
 
Posts: 704 | Location: St. Louis Missouri, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

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