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Enthusiast
Posted
I recently downloaded a screesaver and it downloaded a toolbar. How do I uninstall that?
 
Posts: 216 | Location: . | Registered: 07-08-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

Picture of Georgia85
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This could possibly be tricky. Normally when you want to uninstall something you would go to your control panel and click on Add/Remove programs (Start>Settings>Control Panel>Add/Remove Programs). Your toolbar should appear in the select box. Hi-light it and click change/remove.

Now here is the tricky part. Since it appeared when you downloaded your screensave it could be spyware or a trojan. This happened to me recently. I had a toolbar appear and when I tried to uninstall it I got a message that it was adaware and if I wanted to uninstall it to go to a pcrepair website and download the uninstall software. When I clicked on the web address it took me to a porn site. When I typed in the address it still took me to a porn site. The only way I was able to uninstall the toolbar was to do a virus scan through McAfee and then a spyware scan through AOL SpyBlaster. After both found about 15 files and quarantined or deleted them, the toolbar was gone.

So try the Add/Remove first. If that doesn't do anything, run virus scans and spyware scans. Then let us know what happens. Good luck!
 
Posts: 9192 | Location: Atlanta, GA, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Enthusiast
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Thank you, it worked by going to the add/remove.
 
Posts: 216 | Location: . | Registered: 07-08-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

Picture of Georgia85
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I'm thrilled that simple procedure took care of the problem! Smile
 
Posts: 9192 | Location: Atlanta, GA, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
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