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Enthusiast
Picture of luckyladee
Posted
I just purchased a new Kodak V1253 digital camera and a SD memory. I inserted the card in my computer Toshiba A70 satellite and it said found new hardware after a few moments i took it out and now I realize I should not have done that because now nothing happens and all I have is an icon to safely remove the card. I cannot see my pictures with the card. I used to have a Sony cibershot and I inserted the card and it opened right up. What can I do to fix the mess I just did. Thank you sure hope someone can help me out.
 
Posts: 255 | Location: Quebec Canada | Registered: 02-23-04Reply With QuoteEdit or Delete MessageReport This Post
Diamond
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Open your "My Computer" and note the disks.

You will see C:\ drive, D:\ drive and perhaps others.

Then insert your new card and note what drive is added to the list. Take note of the card's address...K:\ drive, J:\ drive or so forth.

That drive will be you new SD card. Open it, then open any folders that you see. You may have to open 2 or 3 folders but you should be able to see any pictures that may be on the card.

When you have seen the pictures or copied them over to your hard drive, you can open the "Safely remove hardware" option and stop that drive.

When you see the "you can now safely remove the device", remove the card and then close the Hardware removal window.

If this doesn't solve the problem, let us know.

Dwight
 
Posts: 4348 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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I tried what you said and all I see is C and D drives and when I click on D drive I insert the card and there is a icon in my task bar near the clock on right hand lower corner that says
safely remove hardware and in my computer no other drive except C & D
 
Posts: 255 | Location: Quebec Canada | Registered: 02-23-04Reply With QuoteEdit or Delete MessageReport This Post
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OK, with the My computer open, and you insert the card, there is no change?

Exactly what drives do you see? Except for the C:\ and D:\ drives and with the card inserted, try opening the other drives.

Dwight
 
Posts: 4348 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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Like I said with my computer open I see C&D drives.
I insert the cdard and there is no change at all in my computer.
 
Posts: 255 | Location: Quebec Canada | Registered: 02-23-04Reply With QuoteEdit or Delete MessageReport This Post
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Because you don't see another drive and you see no change when the card is inserted, I think the software for the drive has been damaged and needs to be reinstalled.

See this picture Note, if the picture is to small to read, click on it to enlarge.

Reinstall SD Card Reader Device

Right click on My Computer
Choose Properties
Click Hardware
Click the Device Manager button
Under Disk drives, locate your SD Card Reader Device
Right click on it
Choose uninstall
OK any confirmation dialog boxes
Restart the computer
The restart should automatically reinstall the SD Card Reader device.
Try your card again using the My Computer windows as described above.

I hope this helps, but if not, please post again.

Dwight
 
Posts: 4348 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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I did what you said and it was reinstalled and I stioll do not see changes in my computer when I insert the card but near the time on the right hand side there is a small icon and it says safely remove hardware in drive E but nowhere do I see drive E
 
Posts: 255 | Location: Quebec Canada | Registered: 02-23-04Reply With QuoteEdit or Delete MessageReport This Post
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What was the device drive letter or identification that you uninstalled? It most likely reinstalled under the same name.

Try right clicking the My Computer icon and choosing "Explore".

When it is open, look for any entry in the left pane that could be related to your SD Card Reader. The makers of these devices will sometimes assign a name to the device making it easier to find, but if you don't know to look for it, you will often miss seeing it.

If it did in fact reinstall, and if the card itself is not damaged and is properly inserted, you should be able to see it.

Dwight
 
Posts: 4348 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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The memory card is called
secure digital_MMC_Drive when I go to properties in my computer and click on device manager and the disk drive this is what it says.
It also says it is working properly. I dont know what else to do.
 
Posts: 255 | Location: Quebec Canada | Registered: 02-23-04Reply With QuoteEdit or Delete MessageReport This Post
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So you uninstalled/reinstalled the device and saw no change?

The device shows up in the My Computer, but when the card is inserted and you attempt to open the card it does not open. It that correct?

Dwight
 
Posts: 4348 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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I uninstalled and reinstalled and the device still does not show up on my computer. If I go to device manager and my card is in I cans see Secure Digital _MMC_ drive but cannot see it in the same window as I see my C & D drives. Boy oh Boy what a problem.
 
Posts: 255 | Location: Quebec Canada | Registered: 02-23-04Reply With QuoteEdit or Delete MessageReport This Post
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This is quite unusual. From what you're saying, I think there is some problem with the Operating System rather than with the device.

Would you be willing to allow me to connect online with your computer and run some tests? You can install the http://gotomypc.com software for free for 45 days if you use the link to the ad-cast shown on my page for Stephanie Miller.

Once the software is installed, I will need to know your email address and the password/authorization code that you choose.

You can read more about this on my site under the heading "Computer Training" http://dwightblackburn.com or at the Go to My PC section at http://www.dwightblackburn.com/#gotomypc

You will find my email address there.

Anyway, I hope to be able to figure out what is going on with your system.

If you'd rather not do this, just let me know, no problem.

Dwight

This message has been edited. Last edited by: Dwight,
 
Posts: 4348 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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I want to thank you for your offer but I will decline, it is not as if I cannot get my pictures at all, all I have too do is plug in the camera with the usb cable and I can see them. I just preferred only inserting the card it was much quicker, but will get used to doing it this way and when I get back home I will take my computer and have it checked since it is still on guarantee. Thank you for your help with all of my problems you always succeeded in getting things working properlyfor me. Once again thank you.

Now I am being told my card reader software has to be updated is that so? how can I tell which card reader I have. I made a search and all it says is 5 in 1 card reader.

what do you think?

LL
 
Posts: 255 | Location: Quebec Canada | Registered: 02-23-04Reply With QuoteEdit or Delete MessageReport This Post
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