At least once a week, when I am checking my e-mail, My Norton Anti-virus pops up and says that there is an infected e-mail and asks if I want to "quarentine" it. I do, and then chick finished. I then delete the e-mail without opening the attachment. Why does this happen? Is there anything else I should be doing?? It always seems to be the same virus that for some reason Nortons can't repair?

Sandy

Did you get sorted out If not go here.

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Edited to correct page distortion caused by long URL.

[This message was edited by Dwight on 10-13-03 at 10:27 AM.]

Since your Norton Anti-Virus program is catching the infected files and quarantining them, your system is not infected. If you like, you can open the Norton Anti-Virus program and click on "Reports". Then in the "Quarantined" section, click on "View Reports". You can delete all the quarantined items.

The infected emails you're receiving are from other infected computers as the virus attempts to spread itself. Protecting your system is the reason you need the Anti-Virus program.

Dwight