Sarah:
Here's the link directly to the REMOVAL tool, This tool works great and will clean your computer of this pesky bug.
If you have any problems on how to start in safe mode etc. post back,
but Symantec has all the instructions you should need.
CLICK HEREivnj:
The scaner you mention works fine except in this instance
time is of the essence. Most of us here are well aquainted with
KLEZ & have seen it so many times that a scan is unnecessary.
Note that Sarah is on the EAST coast and she is getting awfully close
to the SIXTH of the month.
If the VARIENT she has don't zero out the files mentioned @ symantec
then I'll be the first to appoligise as being an alarmest.
In this instance I'ed rather be safe & err on the side of caution.
Mike