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21
Posted
hey guys

Im a guy who likes to download music vidoes and movies...and recently my windows media player has stop playing most vidoes. The message it gives me on most of the vidoes i download is "Windows media player cannot play the file. the player might not sapport the file type or may not sapoort the codec that was used to compress this file" It gives me that message for most of my vidoes and it gives it to vidoes i know played in the past. Im thinking that a file is missing off media player and i want to either reinstal it or repair it but when i go to add remove programs there is no way to unistall or repair it can anyone help??
 
Posts: 6 | Location: Houston | Registered: 01-27-05Reply With QuoteEdit or Delete MessageReport This Post
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I suggest that you use the DXDIAG utility to diagnose the problem and proceed from there to repair the Media Player.

First, insure that you have the latest DXDIAG utility tool installed. While connected to the Internet, open Internet Explorer, Tools, and Windows Update.

I suggest you download any codecs you may see offered. Also, depending upon your version of the Windows Operating System that you're running, you may see a download to repair Internet Explorer Sound. If you see that, I suggest you also install that.


Look for the "DirectX 9.0c End User Runtime", which is the DXDIAG tool. If you don't see it listed, then you have already gotten the latest tool. If you see it, select it and download/install it.

If you install it, the system will need to restart. Once that is done:

(1) Click Start
(2) Click Run
(3) Type in: dxdiag
(4) Click OK
(5) If prompted, I suggest you allow the "WHQL" option

Once the DXDIAG Utility is open, you can click on the various tabs to see if any "problem" files are noted. You can post your findings here if you're unsure about how to correct any problems the DXDIAG Utility may find.

I hope this is of some help. Please post again if you need additional information.

Dwight
 
Posts: 4332 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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I did the test and had no problems,im wondering if theres a way to unistal windows media player then renistal it.

P.S i cant find were to download codecs
 
Posts: 6 | Location: Houston | Registered: 01-27-05Reply With QuoteEdit or Delete MessageReport This Post
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You might go to the WMP folder in your program files & look for an icon that says setup. Then try installing again over the top. I think you need to be online to do this. Might be worth a try anyway.
 
Posts: 1967 | Location: Boise, Idaho, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
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I did but nothing happend it said i had the most recent version of windows media player and no updates avalible. Is that the only way to uninstal it
 
Posts: 6 | Location: Houston | Registered: 01-27-05Reply With QuoteEdit or Delete MessageReport This Post
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What type of file is it? Or do no files of any type work for you?
 
Posts: 6497 | Location: Grayson, Georgia, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
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only a phew wmp files work. sometimes the dont work. No other files work except the odd wmp files.
 
Posts: 6 | Location: Houston | Registered: 01-27-05Reply With QuoteEdit or Delete MessageReport This Post
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Somebody asked how to uninstall WMP at annoyances.org and got a good answer it looks like. It's a few posts down in the thread.

http://www.annoyances.org/exec/forum/winme/t1010270490
 
Posts: 1967 | Location: Boise, Idaho, USA | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
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