Howdy folks.
A friend of mine has a problem with Quicken 2001 and I don't know the first thing about the program. Anyone care to try?

"Hope someone can help me with this one..
I was having trouble transferring my quicken info from my laptop with windows XP to my desktop with windows 98 (I didn't know the difference between recordable & rewritable cds). I took my laptop into Staples to get rewritable cds and while the technician was helping me with this my laptop had a breakdown (squeal/reboot/etc.) The keyboard and functions weren't working properly.
Later that night, I tried to do more entries in Quicken and it was still acting freaky - some numbers 12486 or such came up instead of what I was typing.
So,,,this morning I turned on my laptop and all seemed to be ok so I entered in the last three months for quicken. When I went to do a transaction report for the last quarter, nothing shows up except for the one entry that I did last night(when the numbers appeared). I had saved this to a cd and transferred it to my desktop and the same problem is happening there. There is a blue line between a transaction. I noticed it last night but thought it was a page break? although I had never noticed one before. Anyways, this line is stopping the information from being used in my report. Anyone hear of this before?
Thanks for your help."


Are there any Quicken newsgroups out there? I'm having a tough time finding any.

Thanks loads for any help you can offer.

MuchWyza

If you can access usenet newgroups;

alt.comp.software.financial.quicken

I'm not sure if there's a web version on google / groups or not. It would be a good place to start.

Sorry I can't specifically help with anything but guesses on your problem, I haven't used quioken for some time - I'd just be guessing.

good luck

Thank you for your quick reply, crescen7. I posted the question there and I while I awaited response, I got another email from my friend. She solved the problem herself!

In case anyone else has this problem in the future, here is what she said (with a very red face, I understand.)

"I was talking to my sister(who uses Quicken) tonight and telling her about the weird line that looked like a page break or such. Right away she said, "Are you sure you don't have the dates posted ahead cause I've had that happen if I enter in a cheque under the next day's date". I said I didn't think so but sure enough, the one transaction that I entered last night while the computer was doing strange things had the right year(02) but the next 3 months I entered today had 03 rather than 02. Duh!

Sorry for bothering you with this when it was something stupidly simple that I overlooked. I really thought it was caused by the weird thing my computer was doing last night, especially since only that one transaction showed up. Can you see my embarrassed face from your computer?"

I told her we all do that kind of thing every once in a while, especially if our computers are giving us trouble anyway. Crazy-making behaviour. After all, it's only "simple" after you find out the answer.

I also said I was glad she wrote back so next time, I'll be able to help someone with the same question. (After all, didn't she feel great when her sister's response solved her problem?)

So thanks again for your quick response.

I had the same problem with Quicken. The dates are all-important, and I found sometimes it would change the year on me for no reason at all. It has its little quirks, but all in all, it's a great program.

Catty