I'm trying to connect a web cam. I downloaded, plugged it in and when I try to use it, it says cam cannot be found. It is compatible with Yahoo and MSN.....help!

I'm using XP, what other info is need to help me out...you all know how computer illiterate I am so be nice, please!

Asking the obvious questions Gin
Have you loaded the driver for you cam of the Cd which came with the camera?
and 2)has the message come up in your start menu(clock side) that the camera has been detected (when you plugged it in (Listen out for a xylophone sound) does it regardless of a driver being installed or not.

Hi Mike! Thanks for replying.
Well, after the plugging it in numerous times,it finally worked, heard the little sound. But now I invite a friend, they get the window but it's black. The instruction booklet isn't very informative. Also the picture on my window of me is dark..I see no adjustment knob.

What is the name of the Web cam? Does it show a Web site where technical support can be reached?
Dwight

Hi Dwight!

It's a Veo Advanced Connect. Yes, it has a tech support number and web site. I'll try them. Thanks much!

Good luck with this...and please post back if you need additional assistance. Do you have a big window next to your computer? Will we get to see "The beautiful Bayou State of Louisiana"?

Dwight

Gin
The driver is available at:
http://www.veoproducts.com/Advanced_Connect/drivers.asp

Size about 1 Meg.

And support info links are on this page
http://www.veoproducts.com/support-webcam
(Well laid out (easy to follow) )
However to make it work, you have to 1st download the main program..a mere 75 meg !!
I'd look for the CD that came with the camera to download this otherwise you are going to be there all day waiting for this to download (with No guarantee of success )
If installation is successful it will be recorded in the "Start" menu as a browm banded item with a banner saying "New Program Installed"
Just plugging the Webcam in does not count as an installation Has to be recorded on the "Start" menu

[This message was edited by bedstor on 09-18-03 at 05:02 PM.]

Dwight,
I have been too busy to check out the web site. Guess I should be doing that now..oh, well!

Hehehe, yep, have a big window right here looking out to a big beautiful oak tree. Our pride and joy. Get this thing rolling and I'll show you, at least a pretty yard!

[This message was edited by Gin on 09-18-03 at 05:09 PM.]

Mike,
It's there, in programs, on my short cuts too. The window with the cam show me but Yahoo's window is black. Am I suppose to have them both? I know this is all simple, I just am missing some little thing in getting this thing working. I'll keep trying. Thanks.

Yahoo Instant Message Web Cam:

I see a black screen in the My Webcam window.

See if this Yahoo page helps...
Dwight

Thanks Dwight and Bedstor.

Now don't you two dare laugh but all I had to do was click on Tools on the Yahoo box and click Start My Webcam...BUT I did find it ALL BY MYSELF!!!!!