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Anthony2312	Posted I recently installed Win Xp Home and everything worked well. I have a DVD-ROM and a CD-R/RW which suddenly have stopped working. I have tried uninstalling and re-installing but Xp keeps coming back and saying it cannot install. Can anybody help?
	Posts: 4 | Location: Guildford, Surrey, U.K. | Registered: 08-16-03

Tree Diamond Enthusiast	Posted Hide Post Although, I can't help you, Anthony, I certainly would like to welcome you to the pool!! You'll be receiving some fabulous assistance shorty, I'm sure! You'll love it here!
	Posts: 5205 | Location: Not of this planet | Registered: 06-16-02

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Sherasi Diamond Enthusiast

Posted Hide Post If you do not have a lot of data on the computer you will miss, you could use the format option of Windows and start over. My husband and I have done that several times over the last 14 years of owning computers. However, until you have some additional advice from our computer Guru's here, you can refrain from that step yet if you do not feel comfortable with it. Welcome to the Pool. Glad to see you aboard!

Posts: 9309 | Location: PA, USA | Registered: 06-05-02

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Dwight Diamond Enthusiast Enthusiast of the Year, 2006 & 2009

Posted Hide Post Since the problem is common to both devices, I'm wondering if you have a loose connection. If you press the "drawer open" button, does the door on both or either open? If not, then I would suspect power. This doesn't seem likely for both, since there should be one power for each and I doubt two cables would come loose at the same time. Since there aren't other power related problems, I doubt the power supply is bad. Are both connected via the same ribbon cable? If so, then I would suspect a loose cable connection at the motherboard. Dwight

Posts: 4454 | Location: Anchorage, AK | Registered: 06-05-02

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Anthony2312	Posted Hide Post Thank you for the welcome, I appreciate it. On re-reading my post, I find what I said is misleading. The uninstall and re-install refers to the DVD & RW, not to Windows. I have a dual boot with Windows Me and when I am in Me both the DVD and the RW work perfectly, so must assume it is a wrinkle with Win Xp. Sorry about that.
	Posts: 4 | Location: Guildford, Surrey, U.K. | Registered: 08-16-03

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Dwight Diamond Enthusiast Enthusiast of the Year, 2006 & 2009

Posted Hide Post Since the CD devices both work in the ME boot, then I don't think it would be a loose cable. Have you tried updating the drivers for WinXP? I would guess that the devices are trying to use the Windows ME drivers when you're in the XP boot. That is a problem with dual boot setups. This is a link to the Microsoft Windows XP newsgroups. I suggest you click the "hardware" option and seek advice there. Windows XP Newsgroups I hope this is of some help! Dwight

Posts: 4454 | Location: Anchorage, AK | Registered: 06-05-02

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Anthony2312	Posted Hide Post Thanks Dwight, I have posted to the Windows Xp newsgroup and hope to get an answer. Many thanks for your help.
	Posts: 4 | Location: Guildford, Surrey, U.K. | Registered: 08-16-03

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Jealousblues	Posted Hide Post I had a similar problem...though not entierly the same, read this from another forumhttp://www.youthink.com/forums.asp?page_num=5&action=read&lp=0&ct=3&q_id=543934&ss=&search_where=
	Posts: 30 | Location: St. Louis | Registered: 08-26-03

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Jealousblues	Posted Hide Post heres a better one http://www.answerpool.com/groupee/forums?a=tpc&s=669605981&f=294601891&m=7506056804
	Posts: 30 | Location: St. Louis | Registered: 08-26-03

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