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Diamond
Enthusiast

2008 Enthusiast of the Year

Picture of frankvan
Posted
I'm not even sure this is a problem that requires fixing, because everything I want to do seems to work with one aggravating exception: There is an icon on the desktop that says "Dell Imaging Toolbox - V305. When I click on it I get a CLR error: 80004005.
The program will now terminate
When I click the OK it goes away, but I also have an Alert dldtMsdMon.exe - Corrupt File
The file or directory C:\WINDOWS\assembly\GAC_32\mscorlib is corrupt and unreadable. Please run the Chkdsk utility.
I am running Windows XP and I have removed and re-loaded the V305 software. What should I try next????
 
Posts: 7360 | Location: Baltimore, MD, U.S.A | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

Picture of bedstor
Posted Hide Post
Sounds like a corrupt driver

I'd go for reinstalling the Driver off the Installation Disk
If that is missing or unavailable

I have located a copy here
All you have to do is type the Security Code in (Case sensitive)Click the "Download" button And you'll have it in a few seconds


Frank? Have you uninstalled the printer? Could be it conflicting if 2 copies of the Driver are installed ...Normally overwrites but It sometimes goes wrong leaving a good and bad copy both trying to run the Program! Frown
 
Posts: 14541 | Location: 6 miles west of Wigan UK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond
Enthusiast

2008 Enthusiast of the Year

Picture of frankvan
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Thanks, Bedstor. I did uninstall the printer software a couple of times, but to no avail. I finally found that there is a Sprint program included within the Dell software, anonymously, which tries very hard to sell me the ability to read scanned documents and "optically recognize characters" and then be able to edit them. The cost of such a program between $172 - $589 depending on ??? seems rather exorbitant for a feature I never expect to make use of. I'm beginning to become cynical about internet ethics. Frown
 
Posts: 7360 | Location: Baltimore, MD, U.S.A | Registered: 06-03-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

Picture of bedstor
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That is bad if thats happening Mad

Dell are supposed to be a reputable company

Are there no "Opt out" Tick boxes when installing? Roll Eyes

I'll ask around to see if there is a Workaround on this issue(No promises)
 
Posts: 14541 | Location: 6 miles west of Wigan UK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
Diamond Enthusiast

Picture of bedstor
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An Idea!
Try the official Dell Firmware update instead? Its 3 MB
I see NO "Install 3rd party program" in the Instructions
It may clear those error messages and Get it running (Is dated only a few weeks ago)

quote:
Download

1. Click Download Now, to download the file.
2. When the File Download window appears, click Save (Windows XP users will click Save) this program to disk and click OK. The Save In: window appears.
3. From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop.
4. If the Download Complete window appears, click Close. The file icon appears on your desktop.

Install

1. Double-click the new icon on the desktop. For example labeled R12345.EXE.
2. The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\R12345.EXE. (Example path). Write down this path so the executable (Example - Setup.exe) file can be found later.
3. The Self-Extractor window appears.
4. Click OK.
5. After completing the file extraction, if the Self-Extractor window is still open, close it.
6. Click the Start button and then click Run.
7. Type C:\DELL\DRIVERS\R12345 in the Open textbox and then click OK.
8. Follow the on-screen installation instructions.



FRANK! Note Steps #6 & #7 Different way to Usual Method
 
Posts: 14541 | Location: 6 miles west of Wigan UK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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