A couple things you can try... 1 - unplug the printer/scanner & then restarting it. 2 - reinstall the drivers for the scanner. 3 - uninstalling the scanner in the control panel & rebooting the computer & let XP reinstall the drivers for you.
Thank you, csw. I found the manual; it says there's a "scan lock/unlock" switch. I found that all right, but it doesn't move. I will try what you suggest, and let you know.
Posts: 506 | Location: Under the Volcano | Registered: 11-20-05