Several things:

Checking with Device Manager, I see that my external modem is not listed, only the internal one on my laptop (Toshiba). Does that mean it's not working?

While troubleshooting my connections, I got a message saying that "it appears that a COM port may be disabled. Go to Device Manager and click on Ports." My Device Manager has no category "Ports."

I have long been complaining that at AP I can't see the edit/quote etc. buttons. Now I notice that when I hover over them I get a little line at the bottom saying "Javascript void(0)." What does this mean?

Start gives me no option to open the control panel. Is there another way to reach it?

Help, please!

External Modem

I assume that you're looking for the modem for your high speed connection. You will not see that listed on your computer.

"Javascript Void" could be that Javascripting is disabled or that the Javascript is malfunctioning.

See this page for detailed instructions concerning javascript.

Dwight

Thank you, Dwight. I did wonder why it was not listed. In fact, I think many of my problems with connecting, etc., may have been caused by a modem conflict. This Toshiba has a built-in modem, and I believe it may have been messing up my wireless connection. I have disabled it, and now we will see what happens. So far, so good. Found control panel as well.

JavaScript is enabled, and has been updated.