When you start up my computer it goes through the boot stages than goes to a page that offers:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration
Start Windows Normally

No matter which option I choose it goes through the boot process than kicks me back to this page. From the Dell page I can get into options from F2 / F8 / F10 But nothing seems to be working. Any advice / ideas ?

thank you!

Try choosing Safe Mode, then when it gets to the window that opens confirming you want to operate in Safe Mode, click yes. Open My Computer, right-click the "C" drive, left click on Properties from that menu. When the new window opens, click the "Tools" tab, then click the button that says "Check Now". This will open a window to Check disk Options, just check the two white boxes , then click the "Start" button. It will tell you it needs exclusive access to the drive to check for erros, and ask if you want it to check for errors when you start the computer next time. Click yes, then restart the computer. It will boot to a screen that will tell you to hit any key to cancel the disk check, just let it go, and dont push any keys. It will take about 20 or 25 mins to check the disk. then it will continue to start up. Hopefully, this will make it boot. Please post back if it doesnt, and we'll try something else.

chris

thank you for responding. I am not even able to get to the main screen to access my computer. It just continuesly resets to the problem booting screen. If I let it go it will count down from 30 and try again than pop back to that screen I described on my first post. I don't really have anything of value on computer that is not backed up somewhere so I don't mind clearing everything if it let me back in somehow. Any idea's ?

thanks again !

Nick