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Picture of Aceshigh
Posted
I have a HP750 printer/scanner/copier that is driving me crazy. The HP website was no help. I can get it to scan, or copy but it will not print. It is listed as my default printer and when I ran the troubleshooter (I have XP) it did not detect the problem. I do get a message saying that there are documents queued and waiting to print. Is it possible that my cable is bad even though I can scan and copy? Any help would be appreciated as I have tried everything I can think of.
 
Posts: 16 | Location: Iowa | Registered: 04-21-05Reply With QuoteEdit or Delete MessageReport This Post
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Picture of Dwight
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You don't mention if your HP750 printer is the HP PSC 750 All-in-One or the HP PSC 750xi All-in-One. The following is for the HP PSC 750 All-in-One. Please be sure to clear out the print queue first: Here is how.

Then follow these steps (if you haven't already).
Have you tried these?

And yes, a bad cable could cause this type of problem. It could be the cable itself or the connection on either the printer or the computer. If you have another cable, you might try it. If you have another (USB) port on the computer, you might try that one.

Also, try turning off the printer and disconnecting the electrical connection for at least 90 seconds, then re-plugging it in and starting it up again. Sometimes the capacitor needs to be "drained" for a clean startup.

If after all of these software fix attempts and your printer still doesn't work please post again. Is this a new printer? Has it been working but now has quit? Is it still under warranty with HP?

HP 750 All-In-One Warranty Duration

Hardware: One year from date of purchase

Software: 90 days from DOP

Print Cartridges: Date stamped on cartridge or until ink is depleted.

If your print cable is a USB type, do you have a parallel cable that you can try?

I hope something here will help!

Dwight
 
Posts: 4321 | Location: Anchorage, AK | Registered: 06-05-02Reply With QuoteEdit or Delete MessageReport This Post
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Don't know if anybody makes the same mistakes as I do. I had a similar problem - turns out I had the printer on pause. Turn off pause - and off you go.
Drove me nuts for a few hours till I figured it out - yeah but then that's me.MKS
 
Posts: 266 | Location: Chicago, IL USA | Registered: 07-21-02Reply With QuoteEdit or Delete MessageReport This Post
Picture of Aceshigh
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Thank you for all the suggestions. I tried it all and went and got another cable and still nothing. I could not find the Install CD for this but I figured I had nothing to lose so I deleted the printer and reinstalled it and Voila! It works. I am so happy-this has been a problem for some time. Just knowing there were people out there to give me advice gave me the courage to try this. Thanks again! Smile
 
Posts: 16 | Location: Iowa | Registered: 04-21-05Reply With QuoteEdit or Delete MessageReport This Post
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Picture of dodgecity
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wonderfull sometimes thats all it takes.
yeeeeehaaaaaaa
 
Posts: 451 | Location: fresno ca | Registered: 04-08-03Reply With QuoteEdit or Delete MessageReport This Post
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