We have a Kyocera Mita FS - 1800 printer at work.

It has 3 printer trays.

Tray 1 is for legal paper and when the paper is out, it beeps for your attention to re-load.

Tray 2 is for normal 8 1/2 by 11 paper.

Tray 3 is for our expensive letterhead.

PROBLEM: When we are out of normal paper, the printer simply re-routes itself to select letterhead without any warning! We've wasted tons of letterhead because of this!

A couple of salesmen who were in - trying to sell their printer-wares asked if we were happy with ours and I expressed the problem. One of them said that there was probably a simple soloution and he'd call us and walk me thru it on the phone. NEVER heard back from them.

I emailed Kyocera with the problem recently and hope to her from them.

.... THEN I thought, what about AP? In the off chance that someone else has experienced this problem -- it would be such a cool thing to find a "fix" here!

It's worth a try. Thanks!

Thanks all.... but the search is off. Someone gave me a link (on another fourm) and it did the trick!

I take it that no one at your work thought about keeping the tray for the expensive paper empty, putting paper in there only when necessary.

OH, by the way, KARROW is the QUEEN of AP! She's the one who FINALLY was able to get me to post on AP again!! WAY TO GO KARROW!

Ya, sure! Like we never thought of that, Dorian!!!! We're networked and that printer is used by about 8 computers in 3 offices. We tried to get away from the old system, when people actually had to call me and say "Can you put some letterhead in?" Sooooooo annoying.

KARROW IS THE QUEEN!